Contact Us
Welcome to Urban Mediquip, where your comfort and care are our utmost priority. We understand the critical need for accessible and top-quality medical equipment for in-home care. Our commitment extends beyond providing exceptional products; it includes fostering seamless communication and accessibility to serve you better.
Contact Information: Connect with Us
Your convenience matters to us. Here's how you can reach out:
- Phone: Dial us directly at +91 8448704667 or 9413308804 to speak with our dedicated team of experts. We're here to answer your queries and guide you through the rental process.
- Email: Write to us at hello@urbanmediquip.com with any inquiries or concerns. Our inbox is monitored regularly, ensuring a swift and informative response to your messages.
- Address: Visit us at B-6/98, Sector 8, Rohini, Delhi - 110085, where you can experience our equipment firsthand and discuss your requirements with our knowledgeable staff.
Customer Support Hours: When We're Available
Our customer support team operates diligently to assist you promptly. Our service hours are tailored to accommodate your needs:
- Monday to Friday: Our team is available from 9 AM to 8 PM, ensuring your inquiries are addressed during the weekdays.
- Saturday and Sunday: We understand that medical needs aren't bound by weekdays. Therefore, we extend our service from 10 AM to 7 PM on weekends to serve you better.
Contact Form: Direct Communication Made Simple
For your convenience, we offer a streamlined Contact Form on our website. This form allows you to connect with us instantly. Simply input your name, email, subject, and message, and our dedicated team will ensure a swift and comprehensive response.
Emergency Contact: Assistance Beyond Regular Hours
Emergencies don't keep office hours, and neither do we overlook them. Should you encounter urgent situations or require immediate assistance outside our regular business hours, we're just a call away at our emergency contact number: +91 8448704667.
Frequently Asked Questions (FAQs): Quick Solutions at Your Fingertips
We understand that you might have questions before reaching out. Explore our comprehensive FAQs section, designed to provide quick answers to common queries. From rental procedures to equipment specifications, our FAQs aim to offer clarity and guidance:
- Where do we provide Medical Equipments Rental Services?
- At present, we provide rental services only in Delhi/NCR.
- What is the process and requirements for Rental of Equipments?
- Renting Medical Equipment form us is easy. You can browse through our website, select the equipment you need, and place an Order Online. Our team will contact you to explain the further parameters of Rental. Alternatively you can contact us at +91 9413308804 (Call or WhatsApp).
- What is the Rental duration and can it be adjusted to meet custom needs?- Rental Duration is fixed across all the products if an order is made online. If the order is placed other than online mode, rental duration is fixed as per the discussion with the customer. Custom need duration is fulfilled only after discussion, even for online orders placed.
- NOTE: The duration cannot be changed after it is fixed.
- What if I need some help with regard to the equipment delivered?
- Our customer support team is available via Phone and WhatsApp, between 10 AM to 6 PM, to assist you with any questions or concerns you may have. Please visit our "Contact Us" page for contact details. Alternatively you can connect us our support team at +91 9354249495.
At Urban Mediquip, we value your feedback, inquiries, and the opportunity to serve you. Our dedicated team is committed to providing high-quality equipment and exceptional customer service. Contact us today, and let's work together to ensure you or your loved ones receive the care and support they deserve.
Thank you for considering Urban Mediquip as your trusted partner in medical equipment rentals.